A few days ago we had a rather unproductive web session at work with an Oracle Linux Support sales team. They were obviously keen to sell us Oracle Linux support contracts and I was keen to only pay if we were getting something of value from the deal.
- We already use Cloud Control for managing our Oracle Database and WebLogic installations. We are currently transitioning from Cloud Control 12c to Cloud Control 13c. Buying OS support brings nothing to the table here.
- We have a company policy to use SCOM (and Squared Up) for monitoring, so at this point Cloud Control 13c is never going to be used as a general monitoring tool across the organisation.
- We do all our server provisioning with VMware vSphere and Embotics vCommander, so Cloud Control 13c will not be used for general VM provisioning tool.
- We don’t really have a need for Ksplice. I’m not denying it’s a cool piece of kit, but at this point we really don’t need it.
- We don’t want to rip out all our other tools to replace them with Cloud Control.
- Although I predominantly work on UNIX and Linux systems, the vast majority of the servers in the company run Windows. As a result, products that suit Windows tend to take priority. 🙂
- The piece of the puzzle we are really missing is management of Linux patching, repositories, channels etc. After asking several times for some information I got pretty angry and said something to the tune of, “Look, I’m throwing you a bone here. Give us some information on using Cloud Control 13c for Linux patch management and maybe you’ll be able to persuade us to spend some money.” The response was something to the tune of, “Yes. You can do Linux patch management.” What a well thought out response! Amazing!
I’ve held back on writing this post for a few days because the whole process was infuriating and I would have ended up calling those salespeople fuckwits and morons, which would be rather unproductive…
Anyway, as a response to that fiasco I decided to spend the weekend having a play with Spacewalk at home. Not the jazzed up Oracle version, but the open source and, more importantly, free version.
- Spacewalk : Installation on Oracle Linux
- Spacewalk : Basic Usage (Repositories, Channels and Clients)
I’m not part of the Sys Admin team at work, but I like to play around with stuff and get an idea of what it brings to the table. I think Spacewalk will fit well into what we already have, and it won’t cost us any money. As a result of playing around with it I’ve decided to use Spacewalk at home to manage all my VMs. 🙂
I’m a fan of Oracle Linux and I’m a fan of Cloud Control. I’m not saying Cloud Control is not capable doing the stuff we need. It might even be better than what we have now. It’s just not an option for anything other than managing our Oracle databases and WebLogic servers at this time.
I’m not a fan of idiot sales people that don’t care to understand what the customer wants and repeatedly spout preplanned sentences that are meant mislead and to scare you into buying something you don’t need.