When to escalate to Oracle

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When to escalate to Oracle

Postby kapil.relan » Wed Jun 12, 2013 10:45 am

Hello Experts,

Greetings !

Recently I came across the ORA-600 and ORA-7445 error, where I had to escalate the issue to Oracle after lot of research on it trying to sort out the issue.

I just want to know as such there how many issues and what are those, where I do need to escalate the issue to Oracle Support.

Bst Rgds,

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Re: When to escalate to Oracle

Postby Tim... » Wed Jun 12, 2013 11:33 am


If your problem relates to ORA-00600 or ORA-07445 errors, you will get the following answer from me:

ORA-00600 and ORA-07445 errors are internal errors and must be passed on to Oracle Support (http://support.oracle.com).

You may also get some benefit from using the ORA-00600/07445 lookup screen on My Oracle Support:

https://support.oracle.com/epmos/faces/ ... d=153788.1


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