PC support tips…

 

1) When your dad rings up asking for help with his computer, ask the following questions:

  • Do you know what [a browser | Internet Explorer] is?
  • Do you know what the “Start” button is?

If the answer to either of these questions is “NO!”, make plans to visit him on Sunday, rather than starting World War III trying to talk him through his ADSL setup!

2) Every time you visit anyone, regardless of who they are, sneak into their study and make sure their AntiVirus software is up to date. A stitch in time saves nine!

2.5) Don’t believe people when they say, “I’ve got a Norton AntiVirus subscription!” They invariably mean they run the version of Norton that was bundled on their machine and they’ve never renewed the subscription. Simply uninstall it and install AVG, then sit back and watch them marvel at how many infected files they have, and how quickly their machine runs without Norton sapping all it’s strength…
Cheers

Tim…

PS. The free edition of AVG is available for Linux. It seems pretty reasonable…

Author: Tim...

DBA, Developer, Author, Trainer.

4 thoughts on “PC support tips…”

  1. I was afflicted by the same disease until I discovered the beauty of Remote Desktop Sharing. ‘No Dad. Don’t type or move the mouse. Just sit still’

  2. I’ve just been trying to talk him through switching on remote desktop, but I lost the will to live 🙂

    I’ll sort it out at the weekend!

    Cheers

    Tim…

  3. Wait till he gets a digital camera. Gave my parents an older 333Mhz W2K with 6G disk and 56k modem to start their internet adventures a couple years ago. Dad gets digital camera for Christmas the next year and we hook it up, no problem. Three months later, “I can’t print anything”. It’s because C: has about 64k free…

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