Working From Home : Again

I just read this article on Wired.

I’ve written about my thoughts on working from home here, but I’m going to have a little rant…

I keep expressing my opinions in meetings, but I’m often countered by various points, which I think are flawed, but I want respond to here.

It’s not healthy to be remote all the time

I tell you what’s also not healthy. Making people go to the office when they don’t want to! Making people do crappy commutes that drain their souls. Making people waste several hours of their day, when they could be doing other things that more positively affect their wellbeing.

If people feel more healthy working from the office, they should work from the office. If they would prefer not to, they should be allowed to make that choice. You can’t use the “healthy” argument in favour of one stance and ignore the “healthy” argument for the other.

Some staff can’t work remotely

No shit Sherlock! I don’t expect an ER doctor to get approval to work from home when all the patients are waiting to be seen in the ER. If a job role is customer facing, then clearly working from home is not an option, but many people in organisations are not customer facing, myself being one of them.

Some people can’t work from home because they don’t have a suitable work space. Those people either have to work from the office, or move house to a place with a suitable work space. You can’t stop other people working from home because Billy lives in a bedsit with his wife and 3 kids…

We don’t want 100% remote work

Fine. I’ll come in for 1 hour a year. Thanks.

Having arbitrary quotas is wrong. It should be based on the person and the role. Remember, I’m not demanding you work from home. I’m saying I want to!

We need to bond as a team

I don’t touch people at work. My bonding is done equally well on a video call. If you want me to “bond with the team”, you can start off by getting rid of all the idiots I dislike, and the people who are not pulling their weight.

This argument is even more flawed when companies agree to working 2-3 days from home. Are you even going to see members of your team on the days you choose to be in? Does the whole team have to be in on the same days? How does that work with hot-desking and space saving? I think this is a weak argument.

We need to do workshops and brain storming meetings in person

Sometimes this is true. Sometimes it’s not. The vast majority of meetings are unproductive, with people wasting time walking between buildings to achieve nothing. It’s actually a lot more efficient to use tools like Zoom or Teams…

I don’t think many people would argue with coming into the office for a specific event if it actually added value, but that is not the same as discussing the same old rubbish for hours on end, that nobody is going to own or progress.

I’m also irritated by people complaining of back-to-back meetings with no breaks. Either don’t accept them, or switch to a 45 minute meeting format. You know you just spend the first 10 minutes waiting for people to turn up anyway. This is another example of a dysfunctional business practice being used to argue the point.

People are scared from a health perspective of returning to the office, we need to show them it is ok

Is anyone else thinking of the scene in Jaws where the Mayor is forcing people into the water to “prove” it is safe? In my company we’ve had several “back to the office” pushes, that have ultimately been cancelled due to new lockdown restrictions. I am not surprised people are worried. I believe they should be.

Me not being in the office makes the office a safer place, because there is one less person who could transmit a virus. I’m happy to work from home, so there is no need to thank me for the service I’m am doing to office health!

People will be lazy

Well, the evidence seems to counter that argument. My own boss has seen an uptick in productivity since we’ve worked from home. So you want us to come back to the office so our team can get less work done?

I covered the flaws in this argument in this post. Suffice to say, if a manager thinks this, it just shows they are a rubbish manager, who manages by presence checking, not actual work done. Grow up!

Conclusion

I know I’m going to get some responses from people saying their preferences, and I would just like you to remember, they are “your preferences”! I would just like to reiterate the following.

  • These are my opinions.
  • I am not forcing everyone to work from home. I am pro-choice in this matter.
  • If you think differently, that is fine, but it doesn’t negate my feelings on this matter!

Cheers

Tim…

Working From Home : Here come the hit pieces!

At the start of lockdown there seemed to be story after story extolling the virtues of working from home. There was the odd smattering of people concerned about the mental health of workers, but most of what I saw seemed to be talking about working from home being the new normal. I was fine with that as I like working from home, but I know it doesn’t suit everyone.

Now that we in the UK are starting to ease lockdown restrictions, I see more stories about companies who are pushing to get everyone back in the office, or telling us how bad working from home is for us.

Why?

It feels like something dodgy is going on here, and here are two possible explanations.

  • Companies never really had any intentions of making working from home the new normal, but were telling us they were to try and get us into that frame of mind, so we didn’t make any waves. Now they see the “light at the end of the tunnel”, they are starting the reverse campaign, trying to convince us being in the office is best for us.
  • Companies thought working from home would work, but found out it didn’t, and want to return to the more productive state.

I know which one I think it is! Here’s a clue. The first one! I’m sure there are some companies or roles where a face to face is better, but I’m sure much of that is due to them not embracing technology and not understanding how to address their issues.

But what do people really want?

During the initial part of lockdown I often felt like a lone dissenting voice at staff briefings when I expressed my preference to work from home. Much later we did a staff survey where the vast majority of people said they would like to work at least some of the time from home. A more flexible approach to work you might say.

I think the reality is there are some people who are desperate to get back to the office, some people who are dreading it, and some people who want a mix of the two.

My own company had a very backward attitude to flexible working. It was all over the website that flexible working was a thing, but when you tried to do it there were roadblocks. There was always a “good reason” why it was a bad idea.

Over the course of lockdown there have been waves of softening and hardening of attitudes to this, but I find myself in a position where today I’m signing a petition to encourage my employer to take flexible working seriously. Several hundred other people clearly aren’t confident the current attitudes to flexible working will remain once we are out of lockdown. This despite the results of the staff survey, and numerous reports of benefits of flexible working…

So what do you want?

I want employers to understand there is a spectrum of attitudes towards working from home, and they should accommodate that. If you want to get the best out of your people, you’ve got to put them in a position to excel. Forcing undesirable working arrangements on people will result in a long term negative. Acceptance of flexible working arrangements seems the only sensible way forward to me.

But what about X?

I see so many excuses about why working from home is bad, and to be quite honest most of them are clearly bullshit.

People will be lazy and slack off. If you have no real measure of productivity, then you are a bad manager/company. If you do have a real measure of productivity, then you will know if someone is slacking off or not, and you should deal with them accordingly. I’m guessing those same people will be slacking off in the office too! Being physically present in an office is not going to make a lazy person into a productivity fiend.

It makes meetings hard. Oh FFS, there are so many ways to make meetings more efficient, the main one being don’t have so many meetings in the first place. I can’t tell you how often I’m invited to meetings with no agenda, which result in no real action points. Most of the time they could be replaced with one email saying, “This is what we plan to do. Shout up if you think that’s a bad idea or have any questions.” There is an obsession with meeting culture. For some people, their role is 90% meetings. Maybe that’s necessary for them, but it doesn’t mean it’s the same for all of us, and it doesn’t mean that we can’t cope really easily with online meetings.

What’s going to happen?

I don’t know. What I do know is after working from home for over a year, many people have a rose coloured view of working in the office. Once they start having to commute again, wasting hours of their day, wasting lots of money, and having to deal with “that annoying prick” face to face again, some will think about how things were in the good old days of lockdown…

What’s my preference?

If someone gave me the option of 100% from home or 100% from the office, I would pick 100% home. I’m not totally sure how I feel about a mix. I think it’s a bad idea and I would like to be 100% working from home, but maybe my mind would change after a little time in the office. What I do know is if my company push hard for 100% office-based work, or even a majority of time, I am not going to be happy.

I’m happy to hear other opinions, but remember your opinion is not shared by everyone. I’m expressing my opinion. I’m not assuming the world agrees with me. You are entitled to be wrong. 🙂 That was a joke!

Cheers

Tim…