Technology is scary for a lot of people, but the biggest problem I see out there is denial (It’s not just a river in Africa! ).
For people who are new to technology, the biggest problem I see is they refuse to actually read what is on the screen. I’m not talking about those stupid End User License Agreement (EULA) screens that nobody reads. I’m talking about basic instructions. If a screen says,
“Enter your username and password, then click the Login button.”
I don’t think that should be a taxing problem for anyone, but for the less computer literate, if something doesn’t go *exactly* as they expect, they go into total melt down. People just have to take a deep breath and read what is in front of them.
The situation is not always much different for many techies when they are faced with learning new skills. All those lessons you learned in your core skill-set seem to go out of the window. Things like:
- Read the manuals.
- Check the log files.
- Check the vendor support website.
- Google it.
- Raise a support call.
Instead, people throw their toys out of the pram and decide the product/feature is rubbish and give up.
This is exactly what happened to me when I started playing with the Multitenant option. I was in total denial for ages. When I finally made the decision to sit down and figure it out it wasn’t so bad. It was just different to what I was used to.
Learning is not a spectator sport!
(Shameless use of the title of Connor McDonald’s blog, which is in itself credited to D. Blocher.)
Learning stuff is all about time. The optimizer fairy didn’t visit Jonathan Lewis one day and tell him “the secret”. If you don’t spend the time, or you give up at the first hurdle, you are never going to get anywhere. You will probably start to make excuses. I’m too old. It’s too complicated. I’ve always been rubbish at learning new stuff. I don’t have time. My company doesn’t support me. We won’t use it for another 3 years, so I’ll leave it until later. The list is endless.
Next time you are sitting in front of the TV watching some trash, ask yourself what those “smart kids” are doing at the moment?
I don’t care what you do with your life. Your choices are no more or less valid than mine. Just don’t fool yourself. Be honest. If you wanted to learn it you would. The fact you haven’t means you really can’t be bothered.